FAQ

Pattoon FAQ

HOW TO INSTALL PATTOON?

Windows installation guide:
Copy the Pattoon.aex file to your Adobe After Effects Plug-ins directory (e. g. C:\Program Files\Adobe\Adobe After Effects CC 2015\Support Files\Plug-ins). You may also create a separate directory inside the plug-ins directory.

Mac installation guide:
Copy the Pattoon.plugin bundle to your Adobe After Effects Plug-ins directory (e. g. /Applications/Adobe After Effects CC 2015/Plug-ins).

Last update on 17.05.2016 by Ilumynation.

HOW TO REGISTER PATTOON?

Create a new directory named „Pattoon“ inside your documents directory. Copy the license.txt you received in your order confirmation to your „Documents/Pattoon“ folder. Do not rename the license file.

Pattoon only checks the license on load time, so you may have to restart After Effects. If Pattoon is licensed, the options button of the applied plugin shows a "registered" caption and will enable the pattern choice list controls.

Last update on 17.05.2016 by Ilumynation.

HOW LONG IS MY PAID PATTOON LICENSE VALID?

Your license does not expire. All future updates will work with the same license.

Last update on 17.05.2016 by Ilumynation.

CAN I USE MY LICENSE ON DIFFERENT COMPUTERS?

Your license key will work on all your computers. The key is licensed to you, not your computer.

Last update on 17.05.2016 by Ilumynation.

HOW TO REPORT ERRORS?

Please make sure to test the plugin with the latest version of Adobe After Effects and install all updates for your operating system.

If you encounter any errors contact us at pattoon@pixelrowdies.de Please include the following information:

  • Operating system and version (e.g. OSX 10.10.5 or Windows 10)
  • Adobe After Effects version
  • Pattoon version
  • Error message (if there is one)
  • Steps to reproduce the problem

Last update on 17.05.2016 by Ilumynation.

IS THERE A 16/32 BIT SUPPORT?

Pattoon is compiled for 64 bit systems only. 32 bit systems can only handle 4 GB of memory and are not used for video production in this century ;)

Last update on 17.05.2016 by Ilumynation.

CMYK

Due to technical limitations color profiles are not applied for CMYK. The colors may look slightly different compared to Photoshop.

Last update on 17.05.2016 by Ilumynation.

WHY IS EVERYTHING RED?

If your license expired or is invalid, the plugin will only show a red screen. See the "How to register Pattoon" step above to fix this.

Last update on 17.05.2016 by Ilumynation.

WHERE CAN I STORE MY PATTERNS?

Patterns are structurized in subfolders inside your "Documents/Pattoon" directory (e.g. "Documents/Pattoon/My awesome patterns/SomePattern.pat"). Patterns found directly in "Documents/Pattoon" are not loaded!

By default the plugin tries to find all versions of Adobe Photoshop and loads the patterns included. The search order is from newer to older version (2015 CC, 2014 CC etc.). Only the patterns of the newest version are loaded.

Last update on 17.05.2016 by Ilumynation.

WHAT PATTERN FORMATS ARE COMPATIBLE?

Currently the following pattern formats are compatible:

  • Grayscale
  • Indexed
  • RGB
  • CMYK (without applied color profile)

If you have any incompatible pattern files, please email them to pattoon@pixelrowdies.de to help us to support them.

Last update on 17.05.2016 by Ilumynation.

CAN I LOAD PNG/JPEG IMAGES AS PATTERNS?

This is currently not possible but will be in future versions.

Last update on 17.05.2016 by Ilumynation.

SUPPORTED OPERATING SYSTEMS

Windows: Windows 7 - 10 (x64) are supported.
Mac OSX: Mac OSX 10.9 - 10.10 are supported.

Last update on 17.05.2016 by Ilumynation.

SUPPORTED ADOBE AFTER EFFECTS VERSIONS

Windows: Adobe After Effects CS6 - CC2015
Mac OSX: Adobe After Effects CC - CC2015

Last update on 17.05.2016 by Ilumynation.

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